Shipping & Delivery

At Jenny Wren Jewels, every order is carefully prepared, beautifully packaged and sent with care. We want your jewellery to arrive safely and promptly, whether it’s a special gift for someone you love or a little treat for yourself.

Complimentary UK Delivery

We are delighted to offer FREE UK delivery on every order, with no minimum spend.

All complimentary deliveries are sent using Royal Mail Tracked 48, providing a reliable, fully tracked service.

Dispatch Times

We aim to prepare and dispatch all orders within 1-2 working days.

As many of our jewellery pieces are personalised especially for you, please allow time for us to prepare your order with care.

Delivery times begin once your order has been dispatched.

Express Delivery Options

Need your jewellery a little sooner?

We also offer Royal Mail Tracked 24 and Next Day Delivery options for an additional charge.

Available delivery services and their prices will be displayed at checkout.

Please note that choosing an express delivery service does not automatically mean your jewellery will arrive the next day. Orders placed before 1pm Monday – Thursday can be shipped for next day delivery. After 1pm your item may take an additional day. Saturday delivery cannot be guaranteed.

Track Your Order

Once your order has been dispatched, you will receive a confirmation email containing your Royal Mail tracking number, allowing you to follow your parcel’s journey.

Returns & Aftercare

We hope you absolutely love your jewellery. However, if you need assistance with your order, please visit our Returns & Refunds page for further information.

Thank you for shopping with Jenny Wren Jewels.

Little pieces. Big meaning.